1. Overview
Valley Investments & Acquisitions ("we," "us," or "our") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Please read this policy carefully. If you disagree with its terms, please discontinue use of our site and services. By using our website, you consent to the collection and use of information as described herein.
2. Information We Collect
Information You Provide Directly
We collect information that you voluntarily provide when you:
- Submit a contact or property inquiry form
- Request a cash offer for your property
- Communicate with us via phone, email, or SMS
- Enter into a purchase agreement with us
This information may include your name, email address, phone number, mailing address, property address, and any other details you choose to share.
Information Collected Automatically
When you visit our website, we automatically collect certain information about your device and browsing activity, including IP address, browser type, operating system, referring URLs, pages visited, and date/time stamps. This information is collected through cookies and similar tracking technologies.
Property Information
If you inquire about selling a property, we may collect information about the property including its address, condition, size, and other relevant characteristics you disclose.
3. How We Use Your Information
We use the information we collect to:
- Respond to your property inquiries and provide cash offers
- Communicate with you about our services via your preferred methods
- Process and complete real estate transactions
- Comply with legal obligations and due diligence requirements
- Improve our website functionality and user experience
- Send you relevant updates about properties and market conditions (with your consent)
- Prevent fraud and ensure the security of our services
- Analyze usage patterns to improve our services
4. SMS & Email Communications
Valley Investments & Acquisitions operates SMS and email communication programs to help serve our clients. By providing your phone number and/or email address and checking the consent box on our forms, you expressly consent to receive:
- Transactional SMS messages related to your property inquiry or active transaction
- Follow-up communications from our acquisition team
- Email communications regarding our services and your inquiry
- Market updates and property acquisition news (where applicable)
Message Frequency: Message frequency varies based on your inquiry status and activity.
Message and Data Rates: Standard message and data rates may apply, depending on your carrier plan.
How to Opt-Out of SMS: Reply STOP to any text message to unsubscribe. You will receive a one-time confirmation message. For help, reply HELP or contact us directly.
How to Opt-Out of Email: Click the "Unsubscribe" link in any email or contact us at valleyinvestments789@gmail.com.
Opting out of communications does not affect any ongoing real estate transaction you may have with us.
6. Data Security
We implement commercially reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. These measures include SSL/TLS encryption for data transmission, secure server infrastructure, and limited access controls.
However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security. If you believe your information has been compromised, please contact us immediately.
7. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including for the duration of any business relationship, and for a period thereafter as required by applicable laws and regulations. Transaction records may be retained for up to seven (7) years in accordance with Arizona real estate and tax regulations.
8. Your Rights & Choices
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information, subject to legal retention requirements
- Opt-Out: Opt out of SMS and/or email marketing communications at any time
- Data Portability: Receive your information in a structured, machine-readable format
To exercise any of these rights, please contact us using the information in Section 12. We will respond to your request within a reasonable timeframe.
10. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately and we will take steps to delete such information.
11. Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. When we make material changes, we will update the "Last Updated" date at the top of this policy. We encourage you to review this policy periodically. Continued use of our services after any changes constitutes your acceptance of the updated policy.
12. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Valley Investments & Acquisitions
Attn: Privacy Inquiries
619 E Jensen St Unit 14, Mesa, AZ 85203
Phone: 480-648-3219